Reach Out to Us and Let Us Make You Reach to Your Customers!
Outsource Best Call Center Services For Your Business!
Offering proper Inbound and Outbound Call Center Services to your customers is a crucial part of any customer service business. Also, call centers are useful when there is a large quantity of information being transmitted. With our expert inbound and outbound call center services, your business is guaranteed to flourish.
OUR SERVICES
sunSTRATEGIC is a one-stop-shop for powerful and multicultural services to meet the curving and ever-rising customer requests & deliveries.
Inbound Services
Using our expertise and team of specialists in client servicing, sunSTRATEGIC offers 24×7 flawless inbound customer support to maintain the impeccable customer lifecycle from acquisition and support to service and engagement across all businesses.
Services that we offer under our Inbound Support Services are –
- Cross-selling & upselling
- Solution to customer issues
- Maintaining brand image
- Sustaining inbound leads
Outbound Services
sunSTRATEGIC with qualified and highly professional agents help you nourish your existing connections and to form new associations with the customers. We offer unmatched outbound call center support that focuses on best interaction, quality engagement, and service excellence.
Services that we offer under our outbound Support Services are –
- Lead creation
- Assistance in customer retention
- Sales assistance
- Appointment scheduling
Call & Chat Support
With our round-the-clock email and chat support, we offer a multi-channel presence to resolve your customer’s queries and complaints at the first point of contact to ensure exceptional value conception.
Services that we offer under Call & Chat Support Services are –
- Lead acquisition assistance
- 24x7 service assistance
- Instant feedback
- Tracking success
Telemarketing
This is an effective way to market and sell your products by reaching target audience and notifying them about the features and advantages of your brand’s products and services.
Services that we offer under Telemarketing Services are –
- Outbound telemarketing
- Assistance in customer retention
- B2B telemarketing
- B2C telemarketing
- Product upselling
Who Can Avail Our Services?
Our call center services are tailored made for sales and customer support service providing brands and businesses such as
- Government sector
- Travel and transport industry
- Retail brands
- Banking & financial sector
- Healthcare
- Hospitality
- Ecommerce
- FMCG
Benefits of Availing Our Services!
- 24/7 Customer support
- Improved customer retention and conversion rate
- Chance to work with industry experts
- Cost-effective services
- Improved work efficiency and productivity
- Increased sales
- Excellent customer satisfaction